Episode 2: High-Performing Defense Counsel, with Dean Harring

In this episode of The ClaimEdge Podcast, we discuss how insurers can identify high-performing defense counsel and achieve best outcomes on their litigated claims. Our guest Dean Harring shares approaches from his experience as Chief Claims Officer with leading carriers, including CNA, QBE, and Zurich. Our host Jim Chapman and Dean talk about defining "high-performance" insurance defense counsel, performance metrics and scorecards, assessment data reliability, and the roadmap for success.