The ClaimEdge Podcast
Successful litigation claim managers and defense counsel are always looking for an edge in this era of social inflation and outsized verdicts. Jim Chapman, founder of ClaimEdge, interviews insurance claims leaders, attorneys and others involved in managing litigated claims. Guests share their insider stories on how they handle claims, along with best practices, key insights and new ideas. Want to learn from real-life challenges? Listen to the ClaimEdge Podcast.
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Episodes
Tuesday Mar 29, 2022
Tuesday Mar 29, 2022
In this episode of The ClaimEdge Podcast, we discuss how insurers can identify high-performing defense counsel and achieve best outcomes on their litigated claims. Our guest Dean Harring shares approaches from his experience as Chief Claims Officer with leading carriers, including CNA, QBE, and Zurich. Our host Jim Chapman and Dean talk about defining "high-performance" insurance defense counsel, performance metrics and scorecards, assessment data reliability, and the roadmap for success.
Monday Mar 07, 2022
Monday Mar 07, 2022
In our inaugural episode of The ClaimEdge Podcast, we focus on the workflow of litigated claims. Improving these workflows provides major benefits for insurers, mitigating risk and delivering better results. And panel law firms can establish themselves as preferred defense counsel. Host Jim Chapman talks about challenges claims leaders face, and how design thinking and technology can improve the workflow.